Privacy Policy
This page explains how Bad Princess Productions handles personal information submitted through enquiries and free audio assessment requests.
This policy should be reviewed and confirmed by Bad Princess Productions before publication.
Information collected
Bad Princess Productions may collect the following information when you make an enquiry or request a free assessment:
- Your name and contact details, such as email address and telephone number
- Organisation or project details you choose to provide
- Descriptions of the source material, technical problems and restoration requirements
- Audio files, project notes and related materials you submit for assessment
- Correspondence sent by email, WhatsApp or other agreed channels
How information is used
Information is used to respond to enquiries, review submitted material, prepare assessments and quotations, discuss project scope, and carry out agreed restoration work.
Bad Princess Productions does not use enquiry information for unrelated marketing unless you have clearly agreed to that separately.
Lawful basis for processing
Personal information is usually processed because it is necessary to respond to your enquiry, take steps before entering into a contract, perform an agreed restoration project, or comply with a legal obligation.
Where consent is required for a specific use, that consent will be requested clearly and separately.
Audio files and project materials
Submitted audio and related project materials are handled only for assessment, quotation, restoration, delivery and associated project administration.
You should not submit material unless you have the right to share it for that purpose. If rights, clearance or confidentiality restrictions apply, you should say so when submitting the material.
Email and storage providers
Enquiries and project files may be handled through email services, file transfer services, backup systems and other tools used to operate the business.
Specific providers in use: [Matt to confirm provider].
How long information is retained
Information is kept only for as long as needed for assessment, quotation, project delivery, record keeping and legal or accounting requirements.
Retention period: [Matt to confirm retention period].
Data security
Reasonable steps are taken to protect information against unauthorised access, loss or misuse. No method of transmission or storage is completely secure, so absolute security cannot be guaranteed.
Individual data rights
Depending on applicable law, you may have rights to request access to your personal information, correction of inaccurate information, deletion in certain circumstances, restriction of processing, objection to processing, or portability of information you provided.
Requests for deletion or correction
If you wish to request correction, deletion or a copy of personal information held about you, contact Bad Princess Productions using the details below. Requests will be handled within a reasonable period and in line with applicable law.
Complaints
If you have a concern about how your information has been handled, contact Bad Princess Productions first so the matter can be reviewed. You may also have the right to complain to the relevant data protection authority.
Contact details
Bad Princess Productions
Matt Jarman
badprincessproductions@gmail.com
+44 (0)7717 470220